Effective Date: 03/01/2026

Welcome to Luma’s Home. By accessing or using our online store, you agree to comply with these Terms of Use. Please read them carefully before making any purchase or interacting with our site.

1. Acceptance of Terms

By using our website, you agree to:

• Follow these Terms of Use

• Comply with all applicable laws

• Provide accurate and complete information when registering or making purchases

If you do not agree, do not use the site.

2. Products and Customization

• All products are handcrafted and customized according to your choices (fragrances, names, designs).

• Due to their personalized nature, returns and refunds are not accepted except for damaged or incorrect items (see “Shipping & Returns”).

• Product images are representative; minor variations may occur due to artisanal processes.

3. Orders and Payments

• By placing an order, you confirm all information provided is true and correct.

• We reserve the right to reject or cancel orders in cases of errors, fraud, or payment issues.

• Payments are securely processed through third-party providers (Stripe, PayPal, etc.).

4. Shipping and Delivery Times

• Custom orders have a processing time of 5–10 business days, plus shipping time.

• Tracking is provided to monitor your order.

• We are not responsible for delays caused by external shipping services.

5. Site Use and Restrictions

You may not:

• Copy, distribute, or use site content without permission

• Interfere with site operation

• Use the site for illegal or unauthorized purposes

6. Intellectual Property

• All site content (text, images, logos, designs) is property of Luma’s Home or licensors.

• No reproduction, modification, distribution, or derivative works without express permission.

7. Limitation of Liability

• The site and products are provided as is, without guarantees of uninterrupted availability or error-free operation.

• Luma’s Home is not liable for direct, indirect, or incidental damages from site or product use, except as allowed by law.

8. User Rights (GDPR / CCPA)

• EU and California residents have rights over their personal data (access, correction, deletion, etc.)

• Contact us to exercise these rights: 📧 [email protected]

9. Changes to Terms

• We may update these Terms of Use at any time.

• The latest version will be posted on the site; the effective date will be updated.

• Continued site use constitutes acceptance of changes.

10. Contact

Questions about these Terms of Use? Contact us at:

📧 [email protected]