Refund policy

Returns

• Due to the personalized nature of our products, returns are not accepted once the order is placed.

• This applies to any candle, ritual box, or item customized according to your chosen scent, name, or design.

Refunds

• Refunds are not offered for personalized products once the order has been confirmed and processed.

   

  If your order arrives damaged or there is an error on our part, please contact us within 3 days of delivery with photos. We will evaluate the situation and offer a replacement or an appropriate solution.